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Frquently Asked Questions
Why is Silo Linen made of Egyptian Cotton?
Egyptian cotton is a premium type of cotton known for its long, silky fibers that produce ultrasoft, durable, and breathable fabric. It is grown in the Nile River Valley and is regarded as one of the finest cotton varieties in the world. Bedding made from Egyptian cotton is known for its luxurious feel and lasting quality.
Why is Egyptian Cotton Better Than Regular Cotton?
Egyptian cotton is superior because its fibers are longer, resulting in smoother and stronger fabric. This allows for higher thread counts, giving the bedding a silky smooth texture that improves over time. Additionally, Egyptian cotton is naturally breathable, moisture wicking, and hypoallergenic, making it ideal for a comfortable and healthy sleep.
What Thread Count Should I Look for in Egyptian Cotton Bedding?
A thread count between 400 and 600 is ideal for Egyptian cotton bedding. A higher thread count generally indicates a denser, softer fabric, and perfect for a balance of softness and durability.
Do You Offer Free Delivery?
Yes, we offer free delivery on orders within South Africa for purchases over a certain amount. The delivery amount will be calculated at checkout and typical delivery times of between 5-7 days.
How Do I Care for my Silo Linen Bedding?
To maintain the quality of your Egyptian cotton bedding:
- Wash in cold or lukewarm water with a mild detergent to preserve the fibers.
- Avoid fabric softeners, as they can break down cotton fibers over time.
- Tumble dry on low heat or airdry your bedding to prevent shrinkage.
- Iron on a medium heat setting, if desired, to restore a smooth, crisp finish.
Can I Return or Exchange My Bedding?
Yes, we accept returns and exchanges within 30 days of purchase, as long as the bedding is unused and in its original packaging. Please email support@silolinen.com
What Sizes Are Available for Bedding?
We offer a range of sizes to accommodate different bed types:
- Single
- ThreeQuarter
- Double
- Queen
- King
Is Your Egyptian Cotton Bedding Hypoallergenic?
Yes, Egyptian cotton is naturally hypoallergenic, making it a great choice for individuals with sensitive skin or allergies. Its long fibers help to reduce the chances of allergens becoming trapped in the fabric.
Can I Purchase Pillowcases or Other Bedding Accessories Separately?
Yes, you can purchase matching pillowcases, duvet covers, flat sheets and fitted sheets separately. Browse our collection to find the perfect additions to complement your bedding set. Delivery thresholds apply.
Are Your Products Sustainably Sourced?
Silolinen products are manufactured in South Africa. We strive to ensure that our Egyptian cotton is sourced responsibly. We work with reputable suppliers who adhere to ethical farming practices, ensuring fair working conditions and environmentally friendly production methods.
What Payment Methods Do You Accept?
We accept a variety of payment methods for your convenience:
- Credit and debit cards (Visa, MasterCard)
- EFT (Electronic Funds Transfer)
- PayFast (including PayPal)
- Zapper and other local payment options
Can I Buy Your Bedding in Stores?
Currently, we are an online only store. However, we frequently offer special promotions and limited time discounts on our website, so be sure to subscribe to our newsletter for updates on new products and sales.
How Can I Contact Customer Service?
You can reach our customer service team via Email: support@silolinen.com
We are happy to assist with any questions, concerns, or orders.
For any additional questions or concerns, feel free to browse our website or contact us directly. We're here to help you enjoy the luxury of Egyptian cotton bedding!